Instapure® products may be returned for a refund within 30 days of the purchase date if they are unopened and in working order. Customers must pay the return shipping cost. A restocking charge may be applied. Refunds will be applied towards the credit card used to make the initial purchase. (need to think about this more, right now we are saying 30 days no questions ask so that means product will have been used.
All returns require an RMA (Return Merchandise Authorization). To begin the return process, contact customer service.